Exploring the Customer Experience – Sales & Marketing Leaders + InnoQuest

April 25, 2019 | 8:30-11:45 a.m.

EDGE Member Sales & Marketing Leaders will join the innovation leaders enrolled in the InnoQuest Innovation Management program to focus on Customer Experience, the product of an interaction between an organization and a customer over the duration of their relationship.

Professionally facilitated peer group meetings provide leaders with an opportunity to learn with and from leaders of other mid-size companies in Northeast Ohio facing similar challenges and opportunities in a trusting and confidential environment. Exchanges are robust and attendees are challenged to bring at least two takeaways back to their organization that can be immediately applied.