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Exploring the Customer Experience – Sales & Marketing Leaders + InnoQuest
EDGE Member Sales & Marketing Leaders will join the innovation leaders enrolled in the InnoQuest Innovation Management program to focus on Customer Experience, the product of an interaction between an organization and a customer over the duration of their relationship.
Professionally facilitated peer group meetings provide leaders with an opportunity to learn with and from leaders of other mid-size companies in Northeast Ohio facing similar challenges and opportunities in a trusting and confidential environment. Exchanges are robust and attendees are challenged to bring at least two takeaways back to their organization that can be immediately applied.